Help Guide

Logging in

When your account is activated, you will receive an e-mail with your username and a temporary password.

On the login page, enter your username or e-mail address. If this is your first time logging in, enter the password e-mailed to you. You will be prompted to enter a new password.

Problems Logging in

If you have issues accessing your account, you can request a password reset link by using the Can't log in? link and entering your email.

If the Can't log in? returns an error, you probably do not have an active account in the system and will need to email your account manager or for more information.